Saturday, December 14, 2013

Surveys Discriminate Against Seniors


If you are older you aren’t wanted by survey companies.

When I write about taking online surveys for cash and prizes I am offering advice for everyone. Unfortunately, if you are a senior citizen little of it does you any good. That’s because online survey sites routinely discriminate against seniors.

While it is difficult to prove the case – after all you can’t get into the survey companies’ data bases to check things out scientifically – I’ve been doing surveys for a lot of years and there’s certainly a lot of anecdotal evidence of the fact that seniors are just not part of the demographic that survey sites want. Some may say that’s not discriminatory, but I’m sticking with my opinion. Even if it doesn’t meet some strict definition of discrimination, the survey sites exclusion of seniors is more evidence of how companies who hire survey companies to shill for them are willing to shove aside anyone or any group of people they think aren’t worth the effort necessary to promote their products to them.

Testing The Theory

Am I just spouting off about this? I don’t think so. In fact, I’ve conducted a test of my opinion to prove my point. Over the course of several months I’ve responded to surveys – they always ask your age and/or for your birth date – by indicating I’m over the age of 65. Yes, I didn’t tell the truth but in the interest of reporting I think you’ll forgive me this one time. In the vast majority of cases – approximately 75 percent of the time – that age indicator resulted in my being excluded from the survey. Oh, they didn’t say, “you are too old.” Rather they used phrases such as “the survey has just closed” or “we’ve received enough respondents who match your demographic.” I don’t think so.

So, you might ask – maybe the survey site’s response is accurate; maybe they did get enough responses or the survey did just close. How can I prove that it was because of my state age? Well, I took my experiment one step further. All of the survey sites frequently offer the very same survey over and over again. That’s because of one or two reasons. First, since most surveys are nothing more than product advertisements the surveys are offered again and again the same way in which you would see a television commercial many times – sometimes for years. Second, a survey may be given multiple times in order to obtain a large pool of respondents.

Because of this, I was able to reply to the same survey several times. In my subsequent responses to the question of age I responded that I was under the age of 65. So, I had the same surveys with two different ages to use as my baseline. Guess what? When I answered that I was younger than 65 I was able to proceed with the survey (not that I wasn’t at times later excluded for some other reason on some surveys). Two of the same surveys – with age the only apparent difference on whether I was allowed to proceed or not. Again, not exactly scientific – but pretty darn close.

So, what can be done about this clear anti-senior behavior by survey sites? Unfortunately, not much if anything. Yes, if you are a senior you can still take some surveys that don’t care about your age. But, you will be very limited and your rewards from survey taking will be limited. 
Is it fair, no. But, survey sites are in this for purely cold, hard business reasons. That’s just the way it is.